JBoss Enterprise Middleware Subscriptions

The way to get industry leading SLA-based developer and production support, guaranteed patches, updates and bug fixes, multi-year maintenance policies, software assurance on JBoss Enterprise Middleware is via a subscription from Red Hat, the leader in open source solutions.

Value of a Subscription

Compared to proprietary alternatives, JBoss Enterprise Middleware delivers enterprise-class stability and performance at significantly lower costs. Compared to JBoss Community projects, JBoss Enterprise Middleware reduces business and technical risks, increase IT productivity, and speeds time to deployment by delivering expert Developer and Production support on integrated, certified, stable software distributions. Click here for details on the differences between JBoss Community projects and JBoss Enterprise Subscriptions.

Subscription Benefits

Red Hat provides software subscriptions to JBoss Enterprise Middleware products that provides users with ongoing value throughout the entire subscription term. Features and benefits of the JBoss Enterprise Middleware subscription include:

• Predictability: subscriptions are offered on an annual basis and include access to new versions at no additional cost; there are no large upfront license fees or hidden costs.
• Integrated & certified enterprise platforms: access to enterprise open source middleware platforms, in source and binary form, along with enterprise product documentation specific to each product release.
• Upgrades and updates: regular product updates that provide enhancements, new features, new platform certifications, and access to the latest defect and security fixes.
• Security Response: subscriptions come with Red Hat's industry recognized security response process to help customers proactively address potential security issues in their environment.
• Long-term Stability: each JBoss Enterprise Middleware product has a defined multi-year product life cycle with strict update policies that maintain application stability and compatibility for the long-term.
• World-class technical support: unlimited incident support by the experts in open source middleware with coverage up to 24x7 with 1 hour response for critical issues.
• Red Hat Customer Portal Access: a single portal for accessing all of the benefits of a Red Hat subscription such as enterprise software delivery, product updates & critical issue notifications, knowledgebase access, and case management.
• Partner Certifications: deploy solutions with confidence that your enterprise middleware is fully certified by leading Red Hat ISV partners.
• Legal Assurance: the Red Hat Open Source Assurance program safeguards customers who are developing and deploying open source solutions from legal harm.

Subscription Sizing

Subscriptions to JBoss Enterprise Middleware products are provided in a virtualization friendly model, consumed in increments of 16 and/or 64 Processor Core Bands, and backed by a choice of enterprise service levels that support any type of mission critical deployment. Key features of the JBoss consumption model include:

• Processor Cores can be virtual or physical, making them ideally suited for the growing trend toward virtualizing middleware workloads.
• Customers are free to choose the types of processor cores that make sense for their environment; different types of processor cores are treated the same.
• Technical support covers issues across the entire application life-cycle, from development to deployment management, across any supported environment.
• A subscription for any individual JBoss product includes development use for all of the products in the JBoss Enterprise Middleware portfolio.

To learn more about sizing your JBoss Enterprise Middleware environment, read the Red Hat Subscription Guide For JBoss Enterprise Middleware.